Policies

CANCELLATION POLICY: A 7-day notice is required for cancellations on all units, for non-event dates, to receive a refund of deposit. See * below for non-refundable dates. Reservations of 2-nights or longer, may not be reduced within 14-days of your arrival. Please Note: There are NO EXCEPTIONS to our cancellation policy, whether it is for reasons of sickness, other family emergency or weather conditions. Forfeit of deposit results if you cancel within 7 days of your scheduled arrival. Also, regardless of reasons, there is no partial refund, should you need, or decide, to leave early after checking in. Same day cancellations, or if you are a “No Show”, you are responsible for the full amount of your total reservation. Should you have concerns, please explore Travel Insurance options. “Roll-Away” Beds available upon request, based on first-request availability. Check-In Time is after 4:00 PM & Check-Out Time is 10:00 AM. * No refunds for BIKE WEEK, 4th of July, or NASCAR events. Rates are based on Double Occupancy (2 People) for the Hotel and Cottages and Quadruple (4 People) for Cabins. Ages 13 and older stay for $25.00 additional, per night in rooms that have up to 4 capacity. ALL UNITS ARE NON-SMOKING (VIOLATIONS ASSESSED $250 FEE; At Owner’s Discretion). Only Cottages and the 4 Lower Hotel rooms are pet friendly. Canines only. Premier Queen Suites, Lake View Cabins and the Hotel top floor are not pet friendly. Please call to confirm availabilityA non-refundable cleaning fee of $65 is required per small dog and $125 per dog for larger breedsPets may not be left unattended in rooms. Limited to 2 dogs. FREE “Wi-Fi” access in all units. Parking is for 1 vehicle per unit (please advise if you have more than 1 vehicle per unit). 8.5% State Room Tax Additional. * 2, 3 or 4 Night Minimum stays may be required. One (1) night deposit required for nightly reservation. Fifty percent (50%) deposit required on stays of 2 nights or longer.